Public Relations

The Dialogic Turn in Public Relations: Toward a Theory of Dialogic Practice

This essay argues for an expanded role for dialogue and relational communication in public relations practice.

Classifying Publics: Communication Behaviors and Problem-Solving Characteristics in Controversial Issue

Aiming to elaborate on J. E. Grunig and Hunt's (1984) typology of publics in a way that captures the dynamics in communication during issue evolution, this study introduced a theoretical framework of Communicant Activeness in Problem Solving (CAPS).

An Extended Rhetorical Typology of Crisis Communication: Managing the Roman Catholic Clergy Sex Abuse Crisis

This paper extends current rhetorical approaches to analyzing crisis communication. By adapting Linell's (1998) focus on the balance between initiatives and responses to crisis communication, this study extends traditional understandings of the offensive and defensive orientation to crisis communication.