Scholars have begun the daunting enterprise of understanding the role of mobile communication media in contemporary culture.
The current research hypothesized that channels that allow greater control of self-presentations will be more likely to be used to avoid relational escalation, and that channels that offer less self-presentational control will be more likely used for relational escalation.
The study resulted in conclusions about two main areas related to negotiation and computer mediated communication:
This study examines the association between mobile phone use and relational uncertainty, intimacy, and attachment.
Two experiments investigated how human-likeness of the interface and individuals' cognitive style moderate the tendency to apply social heuristics to computers.